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Frequently Asked Questions
Maintenance
Clean, sanitize, refresh paint.
Online portal, email or phone the office.
Usually within 24 hours, unless special parts are required. 24 Hour emergency on call
During business hours, show ID and we will help you. No after hours lockout assistance.
As long as it is returned in it's original condition, aside from normal wear and tear.
Amenities
Pool, hot tub, fire pit, large outdoor recreation/relaxation area with seating.
We have covered and uncovered parking as well as garages.
Each apartment home has washer and dryer in them.
$300 pet fee, $200 pet deposit and $30 pet rent, per pet.
Washer, dryer, stove, dishwasher, microwave, refrigerator.
We do not offer furnished apartment homes.
Yes, when available.
There is no fitness center.
Admin
Appointments are preferred, but not required.
Monday through Friday 8 am to 5 pm.
Online or in person in the office.
24-48 hours, depending on the screening.
Security deposit starts at $1000 plus first month's rent.
Always get good renter's insurance.
Personal checks, certified funds, credit cards--online or in person.
Online portal.
Valet waste $25, covered parking $15. Optional garage at $175.
SRP can be set up online or over the phone. Water, sewer and trash are set up by property and billed to you.
The community is set up for Cox Quick Connect.
You are responsible for your guest and 2 guests per apartment in the amenities, must accompany guest.
The deposit will transfer from one Pillar Community to another
Early termination fee equal to 2X base rent, and provide 60 day notice.
Location
Shops, dining, hospital, freeway access, neighborhoods.
Chandler Unified School District
There are 3 dog parks nearby, from 1.5 to 2 miles away.
Chandler Fashion Center, Target, Costco, SanTan Mall.
Starbucks and Dunkin within 2 miles and other non-chain shops within 5 miles.
Directions
From the 202, exit on Arizona Ave and travel south to E Chandler Heights Rd.
Arizona Ave and E Chandler Heights Rd.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Tommy is amazing. He is prompt and hard working. The property is clean and well kept. I am so grateful for Kristina & Tommy. They have met my every need and with smiles
- Resident
So far, I have been here for 7 months, and I am still enjoying it. Kristina, and Tommy are still amazing as well. To date what I enjoy most about my stay here is the communication. Kristina & Tommy are excellent communicators, and because of that things get done!
- Marquell
Kristina and Tommy are very professional and immediately attend to all concerns that I might have. I have been a renter there for 3 years. going on my 4th year an I am very satisfied living there.
- Eleanor
This place is beautiful and super clean. Not to mention the staff is amazing and very friendly.
- James
The move in process from start to finish was amazing. I’ve never felt so supported by my leasing management...The property is always clean, I feel safe and everyone is so kind. The amenities are top tier which is exactly what I needed. I’m so happy to call this place MY HOME!
- Maureen
Great service, and people. Love our lady at the leasing office (Kristina). As well as Tommy our maintenance manager. Both are always on top of everything and pleasure to work with!
- William
I have to say I’m just in love with this place! My dog can enjoy his morning outside, not to mention the sunshine when I feel like it, it’s just a sliding door away...I appreciate great customer service.
- Pamela
We love it here, it’s a great community of people and so safe.
- Angel
We always have a great experience with Tommy. Quick, efficient and always polite.
- Frank
Everything here has been perfect!
- Skyla
Tommy and Kristina are a dynamic duo and the best property staff I have ever had.
- Taylor
We moved in here recently. All the houses we tried looking at didn't allow dogs or didn't have a a shaded backyard. I googled villas and found this place with great reviews on google. Not having any neighbors attached to us and having a backyard we can make our own is the best thing ever! Management is always very nice and responsive. We just entered our first maintenance request for something minor and it got attended to quickly.
- Sabrina
This is a quiet place and very clean. Yolanda is great to work with and very accommodating. Tommy is maintenance and always willing to help. Recommend The Villas at Chandler Heights. You will not be disappointed.
- Terry
I recently moved from Atlanta to Phoenix with 2 kids and everything was new for us. The community Manager and Maintenance manager here are so flexible and responsive, which helped me settle very easily into this community. The community has a variety of houses, and everything is in the first floor, giving you the feel of being in a single family home at the same time being in an apartment community. Overall, my experience has been great!
- Manoj
We shopped around different apartment complexes in Chandler and no one was nearly as attentive and welcoming as Kristina! She helped every step of the way with moving in. The villa itself and premise is clean, beautiful, and very private. It’s a wonderful place to live! Oh, and no signs of bugs at all.
- Brooke
The apartments are nice and private but weve been very impressed by the customer service Kristina provided. Unlike most places we had rented, she’s very attentive and responsive when we contact her. I would highly recommend these apartments based on the quality of service and product. Great place to live!
- Randall
Tommy the maintenance manager is just the same! There were a few move-in items that needed attention and Tommy was on it! He is always helpful and cheerful. They make a perfect team for this property and should be recognized for their awesome customer service and management of this property. Lastly the grounds here are beautiful, relaxing and quiet. If you want to reside in a quaint, clean, well managed & maintained property this is the place to call home!
- Roxie
They always take care of me like family. Being disabled and using a wheelchair it’s hard to find places that will help and be supportive, they always go the extra mile to accommodate me. Would recommend this place 10/10 simply because of the management and service tech.
- Christopher